COVID-19 safety & the toilet paper outage


As a family-owned and operated company, we understand firsthand how important it is to protect your loved ones from the coronavirus. We wanted to share with you the precautions we take to ensure we keep our technicians and customers healthy! 
  • Our technicians wear shoe covers, latex gloves and wash their hands before and after each call. Also, we make sure to keep hand sanitizer in their work trucks.
  • We guarantee to never send a sick technician out to your home.
  • We sanitize our tools after each use. 
Image Image

I AM OUT OF TOILET PAPER, NOW WHAT?

Don’t flush paper towels or napkins down your toilet, those items are very thick and absorbent, they’re not designed to break down like toilet paper does and will definitely cause a toilet stoppage or a more severe main line blockage located downstream from your toilet.
Sanitary wipes and baby wipes also can create the same costly type of stoppage so if you must use these wipes please use very little of them and flush the toilet more often.
Same goes for flushable wipes, use in moderation, flushable yes, but keep in mind they don’t break down like toilet paper and can get stuck on a pre-existing condition such as roots in the sewer or a sewer that has not been properly maintained or cleaned.
Facial tissues aren’t a good substitute for a 2-ply toilet paper but you might be out of options… so be sure not to use a lot of it otherwise you will have a big mess of broken-down tissue stuck in your sewer line that doesn’t pass, it will sit and creates a roadblock for the next flush.

STEPS TO PROTECT YOURSELF

CLEAN YOUR HANDS OFTEN
  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
AVOID CLOSE CONTACT
  • Avoid close contact with people who are sick
  • Put distance between yourself and other people if COVID-19 is spreading in your community.
  • This is especially important for people who are at higher risk of getting very sick.

STEPS TO PROTECT OTHERS

-STAY HOME IF YOU’RE SICK-
IF YOU HAVE TO GO OUT FOLLOW THESE STEPS: 
  • If you are sick:  You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room.
  • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Clean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

Call us first, and you won’t
have to call us second.

Schedule an Appointment